Copenaghen-Rooms

The only thing I appreciated was that I received a full refund for the cancelled reservation. We had a bad experience because the host cancelled our booking on the day we were supposed to arrive and didn’t give us any notice. The host said it was due to an electricity shutdown that made it impossible to enter the apartment because the lock wouldn’t work. Even though force majeure can happen and we got a full refund, the communication about the problem was not adequate. I discovered we couldn’t enter the property when we got there, and the host couldn’t get us in either, which was especially frustrating after a long trip with two kids. I tried to reach the host on WhatsApp, and after several attempts I finally got an explanation of why we couldn’t enter and a suggestion to find an alternative place. That’s all. The host also claimed they had tried to contact me earlier to inform me of the situation, but that’s not true—there were no missed calls or WhatsApp messages. Luckily we found another property in Sassari, so we didn’t have to sleep on the street. Still, I can’t recommend this place because of how it handled communication with guests.

Svitlana·4 maanden geleden

The room was very comfortable.

Roberta·4 maanden geleden

“Funzionale allo scopo del mio viaggio.”

The room was clean and close to the facility where I was going to have a brief but delicate surgical operation. I could wash and rest before and after the procedure, and most importantly I could be on time for the appointment. I didn’t need anything else! However, given the reason I went there and the modest cost of the room, the shortcomings I noticed were trivial. If you’re there for tourism and expect panoramic windows and balconies, you would be deeply disappointed or even outraged, and you would not appreciate the bare furniture, forgetting that you only paid €49 a night.

Giovanni·5 maanden geleden

“Shit”

Nothing good. Everything bad.

Ishmam·5 maanden geleden

“Pessimo, esperienza terribile”

There was an absolute lack of seriousness. I paid for the room a few days before my stay, but exactly six hours before check‑in the B&B cancelled my reservation without any reason, claiming a “temporary or permanent closure.” I called the property’s number multiple times and never got a response, wrote an email and also never received an answer. In short, we ended up with no accommodation just hours before we were supposed to check into our booked and paid room. Moreover, the next day the property was available for a new booking. Think carefully before booking with them; you might end up sleeping on the street without any explanation. Terrible experience.

Rubina·5 maanden geleden