Vesta International

Good Stay and service

Satish·Een maand geleden

“Professional Staff, Clean Rooms & Excellent Guest Care”

I really enjoyed my time at this hotel and would definitely recommend it, mainly because the staff’s hospitality was outstanding. The hotel was spotless and well maintained. The room was spacious and offered excellent value for money. The bed was comfortable, and the room was ideal for a couple with a child. Its location is a major plus—it’s close to Jaipur Railway Station and the metro. The nearest metro station is just a 2‑minute walk away, making it the easiest and most affordable way to explore Jaipur. The Wi‑Fi worked flawlessly with great speed and coverage. We were allowed to check in before the official 2 PM check‑in time without any extra charge, which was a thoughtful gesture. During checkout, no one called or rushed us before the 12 PM checkout time, making the whole experience relaxed and hassle‑free. The biggest highlight of this hotel is undoubtedly its staff. Every single staff member was polite, professional, always greeted guests with a smile, and went above and beyond to help. I have stayed at many hotels, but the level of hospitality I experienced here was truly exceptional. They deserve not 10/10, but 101/100 for their professionalism, kindness, and guest‑first attitude. This outstanding service is the main reason I would happily choose this hotel again and recommend it to others. The moment that impressed us the most happened after we had already checked out. My 7‑year‑old son suddenly became unwell, so we returned to the hotel and requested if they could provide any space where he could rest for about an hour. Without any hesitation, they arranged a room for him completely free of charge. This is something you rarely experience in hotels. Their kindness, compassion, and willingness to help made our stay truly memorable. We will always be grateful for this thoughtful gesture. A special thanks to Ms. Sargam for her exceptional professionalism and kindness. There are a few areas where the hotel can improve: The biggest issue during our stay was the room’s central AC. It was barely cooling, making the room uncomfortable, especially at night. A technician visited twice but couldn’t fix the problem. Unfortunately, the hotel was fully occupied, so changing our room wasn’t possible. To help us, the staff arranged a table fan, which we appreciated, but it wasn’t an ideal solution. I hope the hotel resolves this issue because a properly functioning AC is essential, especially during Jaipur’s summer. The in‑house restaurant does not have air conditioning, making it quite uncomfortable to dine there during the summer. The lobby/hall AC also didn’t cool the area effectively, so spending time outside the room felt warm and uncomfortable. The washroom has no ventilation, and the room itself also lacks proper ventilation. This can be inconvenient, especially for smokers, who have to use the designated smoking area on the third floor. Keeping emergency sanitary pads for female guests would be a thoughtful addition, as many hotels and offices now provide them.

Kumar·3 maanden geleden

The location is very good and easy. The room space is not enough for two adults and two children. The pool side is not clean.

Sangita·4 maanden geleden

Good

Vijay·4 maanden geleden

“Home but needs help to improve”

The location and accessibility is absolutely amazing. It feels like home as I have stayed here several times. The staff are nice. The lobby was smelling really bad. The restaurant renovating moved the breakfast to 3rd floor. Bad choice as it was next to guest rooms. The rooms are looking tired and desperate for a renovation. Bathroom needs new tiles. The hotel needs to change the body wash. It stinks, may be it has expired. The shower is equally bad and needs changing. The lobby can use some cultural music in the background. And the bed cover and cushions are old, I removed the pillow cover and saw all yellow stained rust. The place has so much potential but yet it feels like the owners and management doesn’t want to invest to keep up the brand standards. I wish it can become the place I first visited.

Shrikant·5 maanden geleden