U Neli

The housekeeper was friendly, the room was clean, and the bed was soft.

Olena·2 weken geleden

“Чудове місце, гарний номер і неймовірний краєвид, але незазначені заздалегідь обмеження та ставлення”

We booked a cheaper room, but upon arrival we were offered two better options: one more expensive and another only slightly pricier than our original booking. We chose the second and were satisfied! The room is great, the view is incredible, and the location is very nice—just the positives. The 3‑star rating comes only from the beauty of this place, which we love and visit Solochin again. The host’s husband greeted us; we never saw the owner and only spoke to her via Viber. All pre‑check‑in questions were answered. We were supposed to stay two nights, but the next day we left because of the grill‑zone issue. The listing said it was available, and we planned a family barbecue with meat and lavash. Instead, the owner told us the grill could only be used after sunset. No such restriction appeared in the description, and no one warned us before check‑in. When we asked why it wasn’t mentioned or why we weren’t told earlier, we were told, “You didn’t ask.” In my view, that’s a totally wrong business approach. If there are limits on amenities that are included in the price, guests should be informed ahead of time, not confronted on the second day after arrival. The incident happened on a Saturday, so the restrictions may be religious. I respect everyone’s beliefs, but not all guests share the same convictions, and that must be considered when offering services. If you rent out a place and advertise a grill zone as a perk, please clearly state all usage conditions in the description. Guests shouldn’t guess rules that nobody told them about. It’s very sad that the holiday was ruined not by lack of facilities, but by poor information and a reluctance to warn guests about important limits. I advise future guests to confirm all details in advance, even those that seem obvious at first glance. Just because a grill zone is available doesn’t mean you’ll be allowed to use it whenever you want. :-)

Катерина·3 weken geleden

Great location. Quiet and cozy. Everything needed was there. The promenade and cafés nearby were very nice.

Иванчук·2 maanden geleden

I really liked it, the host was welcoming and responsive. It was very comfortable. The room was clean, cleaned regularly, and the coffee on the balcony with a mountain view was unforgettable. In the evenings the village turned into a fairy‑tale wonder. At our request we were met at the train and escorted. Everything was great!!!

Alexey·4 maanden geleden

“Повний релакс”

Everything was fantastic. Very cool. No complaints at all. We’ll definitely come back in the fall. There isn’t any!

Vladlensin·5 maanden geleden