Hotel L'Empire

“Pulizia carente e gestione del reclamo profondamente deludente.”

I found no positives that could offset the issues I ran into during my stay. I stayed from 14 to 17 September 2026 in room 3. The cleaning was seriously lacking: heavy dust buildup, a dirty bathroom, stained and torn linens, cobwebs, and a spider near the window. The room had no air conditioning and the fan was broken. I reported the problems through Booking on the evening of arrival, backing up my claims with photos and video. A thorough cleaning was only promised for 16 September, after two nights had already passed. The handling of the complaint was especially unpleasant: on 15 September I received a call from the hotel, during which I was urged to leave the property in a tone that felt aggressive and intimidating. I stayed because it was hard to find alternative accommodation and because they promised cleaning. Overall, a very negative experience, both for the room conditions and the treatment I received.

Eugenio·Een week geleden

The value for money is solid. The breakfast was lacking, with a very small amount of bread.

Przemysław·3 weken geleden

“Generalnie mówiąc, pobyt był satysfakcjonujący. Polecam ten hotel.”

The room size is adequate, clean and warm, and the staff are pleasant. From early morning with the window open, you can hear heavy traffic at the intersection. Breakfasts are not very varied and there is little bread.

Dawid·4 weken geleden

“Zoals verwacht”

Good hotel.

Marc·Een maand geleden

No comment.

Verweij·Een maand geleden