Château d'Ermenonville

The château itself is stunning and set in a peaceful, secluded spot, but the welcome ruined our first impression. We arrived around 1 PM hoping to enjoy a coffee on the terrace and explore the grounds while waiting for check‑in, only to find a private event that day. We were literally asked to leave the property and not even allowed to stay anywhere on the grounds. The château’s remote location meant there was virtually nowhere nearby to go or spend time while waiting. Hotels host private events, but guests should be informed about such restrictions in advance, ideally at booking, so they can plan their day. Instead, we felt extremely unwelcome at a place where we had a confirmed reservation. After many years of traveling and staying at hotels worldwide, we have never experienced such an unwelcoming and dismissive attitude toward guests. It’s a real shame, because the château itself is wonderful, but the hospitality did not live up to its beauty.

Dmitrii·3 weken geleden

“Un lieu magique où l'on a envie de revenir :)”

We loved the atmosphere, the history, and the surroundings—it’s a place to recharge and find inspiration. Breakfast was delicious and could be pre‑ordered. For my birthday, the team left us lovely surprises, a big thank you. The pre‑arrival communication was courteous and pleasant. The room was beyond praise: it had a balcony overlooking the lake, thank you! We had a few minor issues renting bikes and boats, but the hostess resolved them to our satisfaction, so no serious problems.

Veronika·Een maand geleden

“Schitterende locatie!”

The location was beautiful and very authentic, but when we arrived in the evening the restaurant was full and we had to drive a bit farther, even though we had just finished a drive. That was disappointing.

Tamara·Een maand geleden

“Séjour détente”

The location is very beautiful, the environment is magnificent, but there is a slight lack of equipment.

Alain·Een maand geleden

“A nice Chateau”

I loved how quiet and beautiful the place was, and the room itself was lovely; the reception staff were friendly and helpful.

Christopher·Een maand geleden