★★·Kampot·7.2
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of typ het gewoon — “rond de 20e, drie nachten”
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Neakru Guesthouse and Restaurant in Kampong Bay offers spacious, air‑conditioned rooms with private bathrooms, free Wi‑Fi, and on‑site parking. The property features a sun terrace, garden, restaurant, bar, coffee shop, and a waterpark, plus outdoor seating. Located 83 km from Sihanouk International Airport, it provides easy access to boating, cycling, and local attractions.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
Our two‑night stay in June 2026 suffered several serious service failures: no response to pre‑arrival communication – the hotel did not acknowledge our transport arrival requests; breakfast, which was part of our two‑day booking, was not provided and no compensation was offered; the TV was broken; and there was no restaurant or bar.
Winnie·2 maanden geleden
The bathroom had black mould on the ceiling. The toilet tank had no lid, so each time we used it we had to put our hand into a dirty tank to flush. Breakfast was included, but when we went down for it the restaurant was empty with no staff and no food. The breakfast that was included was misleading.
Guise·2 maanden geleden
The TV was dead and the roof leaked, so it was a frustrating stay.
Brian·3 maanden geleden
The room was basic, the shower heater was broken, the bed felt hard, and there was no breakfast on site.
Sa·3 maanden geleden
We booked two nights at the Guesthouse from 30 April to 2 May, but upon arrival we were told we could only keep one night; we had to find alternate accommodation ourselves, which was unacceptable after a confirmed reservation. We asked for a refund for the unguaranteed night, but the staff said nothing could be done because we had booked through Booking, offering no concrete solution or assistance, revealing a serious lack of professionalism. To top it off, the air‑conditioning in the room started leaking, so we were moved to another room that smelled strongly bad, making the stay even more unpleasant. Overall, a very disappointing experience; I would not recommend this place.
Yanis·5 maanden geleden