“Not worth the money”
The location was close to the beach and restaurants, but the only good thing was the valet staff, who were friendly and helpful. Our room had an awful smell from the moment we arrived. We called room service several times and never got a response or a return call, which was extremely disappointing. We paid extra for a balcony room with an Intracoastal view, yet we were given a room whose balcony mainly looked at the pool, with only a slight view of the Intracoastal. If you charge guests a premium for a specific view, the room should actually provide that view. This was very disappointing and felt misleading. The $28‑per‑day valet parking fee also felt excessive, especially when you feel obliged to tip every time you pick up or drop off your car. For the price of the stay, I expected the hotel to feel much more welcoming and accommodating. Instead, it seemed like everything came with an extra charge—even something as simple as coffee. There were very few complimentary amenities or thoughtful touches that made us feel like valued guests. Overall, the experience did not match the price, the room we paid extra for, or the level of hospitality we expected. Unfortunately, I would not choose to stay here again.
AliciaEen maand geleden