They did not honor the reservation and the staff couldn't resolve anything; they blamed the app, but that day I booked another hotel through the app and it had never happened to me before.
Jessica9 maanden geleden
★★★·San Cristóbal de las Casas·7.8
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of typ het gewoon — “rond de 20e, drie nachten”
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Hotel Muk´ul Na in San Cristóbal de Las Casas offers spacious family rooms with private bathrooms, hairdryers, free toiletries, TVs, work desks and dining areas. Guests enjoy a terrace, on‑site restaurant and bar, complimentary Wi‑Fi, and an inner‑courtyard view. The property provides 24‑hour front desk service, free private parking, and a quiet street setting, 76 km from Ángel Albino Corzo International Airport.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
They did not honor the reservation and the staff couldn't resolve anything; they blamed the app, but that day I booked another hotel through the app and it had never happened to me before.
Jessica·9 maanden geleden
The facilities are super pretty and the staff is quite friendly. The location is very good.
Sergio·9 maanden geleden
The app showed rooms available, I booked, but when I arrived they denied the room and the hotel didn't cancel the reservation. I sent an email but they didn't cancel; I don't know if they'll charge me.
Krhyz89·9 maanden geleden
A pleasant place.
Muñoz·9 maanden geleden
Dejan sin luz por las noches y cierran y tiene uno que esperar afuera hasta que abran
Jesus·10 maanden geleden