“DO NOT STAY HERE!!”
Mold was everywhere. Smoking in the building—cigarettes and pot—filled the hallways for the entire 3‑day stay. The building needs serious cleaning. The rooms were filthy, with dried bloody boogers on the wall next to our bed. Everything about the room was disgusting. On the last day we woke up to ants covering the room. When we checked out, Kenny was rude, saying that because we hadn’t complained at check‑in he wouldn’t take our complaint seriously. We couldn’t switch hotels because our whole family was there for a reunion. No apology, no refund—he said no refunds are possible when you book. He was rude, unprofessional, and had zero hospitality skills. Short story: do not stay here. You can get a better stay elsewhere for half the price.
Natalie·Een maand geleden