“Могло быть лучше”
The location in the city is convenient, and check‑in is easy. For the first time, everything arrived early—great. But when opening the room, there was no bed linen or towels, and the room didn’t look ready for guests. I called, and they said it would be ready soon (no staff on site). About 15 minutes later, they opened a neighboring room and said there was a mix‑up and another room was prepared, but they gave me the keys to that other room (the instructions also listed the wrong room number). Breakfast was also very sparse, though the price‑quality might match, I can’t say. This is the first time I write such a negative review from my point of view. Honestly, I expected the staff to try to smooth this out, but they seemed to treat it as normal. Parking is available privately behind the gates, but our Toyota could only enter with folded mirrors, and the arch height there is no more than 1.85 m.
Kristina·4 weken geleden