“適切な対応を最初にしてほしいと感じた”
The manager and front desk staff handled things well, but the parking attendant and the front desk supervisor were unhelpful.
HasumiEen week geleden
Een ogenblik…
★★★·Kumamoto·7.8
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of typ het gewoon — “rond de 20e, drie nachten”
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Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS- offers spacious rooms with free WiFi, wired internet, and an attached bathroom, 500 metres from Kumamoto Castle. The hotel features 2 restaurants, including Rokka Restaurant, which serves local cuisine and offers castle views. Rooms are air-conditioned with a desk, satellite TV, fridge, and air purifier. The hotel is 4 km from JR Kumamoto Train Station and 200 metres from a shopping arcade.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The manager and front desk staff handled things well, but the parking attendant and the front desk supervisor were unhelpful.
Hasumi·Een week geleden
The refrigerator made a lot of noise, so I had to turn it off when sleeping.
Yoshiaki·2 weken geleden
The view from the room’s window showed Kumamoto Castle, so the location was perfect. During breakfast the window‑side seats were full, so I couldn’t sit by the window, which was a bit disappointing. The multi‑storey parking felt a little scary because the cars were parked almost bumper‑to‑bumper.
Yumiko·2 weken geleden
I turned off the air conditioner while sleeping, yet the room temperature stayed just right, which made me think the whole place is well managed. I slept comfortably and got a good night’s rest. A mirror next to the TV let me do my makeup in natural light while sitting on the bed, which was great. I did have a face wash, but there was no cleansing oil, and I hadn’t brought any, so that was a let‑down.
ミドリ·3 weken geleden
I was really pleased with how carefully the staff guided me. There were no particular complaints.
Toyozumi·3 weken geleden