Everything was fine, but only English is spoken so we couldn’t communicate well.
Mirna6 dagen geleden
Een ogenblik…
★★★·South San Francisco·8.0
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of typ het gewoon: “rond de 20e, drie nachten”
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Located 2 miles from San Francisco International Airport, the Hilton Garden Inn San Francisco Airport North offers a prime location near corporate offices in South San Francisco. The hotel features a fitness centre, meeting space with free internet and A/V equipment, and the Great American Grill restaurant serving breakfast and dinner. Downtown San Francisco is 8 miles away, and Oyster Point Marina is just 1 mile away.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
Everything was fine, but only English is spoken so we couldn’t communicate well.
Mirna·6 dagen geleden
The room was fine, nothing else to note.
Huaccha·Een week geleden
I had a terrible stay; everything was awful.
Cecilia·Een week geleden
I was excited about the location, but the check‑in experience left me disappointed. As a VIP member, I was supposed to receive a complimentary upgrade. I told the hotel I’d arrive at 3 PM, yet even though I got there at 4 PM—an hour past the normal check‑in—I still didn’t have my upgraded room ready. The front desk staff’s attitude was the worst part: instead of saying sorry, she kept pointing out that I wasn’t being charged for the upgrade and offered to give me the original King Room. She repeated that the upgrade was free, which felt dismissive and unprofessional. A complimentary upgrade is a perk of my membership, not a personal favor, and I was just asking for the room I was entitled to and decent service. A simple apology and a more professional tone would have made all the difference, but this interaction gave me a very negative impression of the hotel.
Azadeh·Een week geleden
The location was great, and there were no problems.
Harry·3 weken geleden