“Experiencia decepcionante”
The room view was nice, but celebrating our anniversary didn’t go as planned. I booked a suite with a bathtub to relax with wine, arrived early, did a cheese‑and‑wine tour, and then reported that we couldn’t get hot water to fill the tub. It took over two hours of staff entering and leaving the room before they finally said hot water was back, yet the tub still wouldn’t fill and we never got to enjoy the service we expected. By morning there was no water in the room at all, so we left early; at checkout the staff explained they had to shut off the water supply, offered an apology and a bottle of wine, which we declined.
Neftali·5 maanden geleden