“Da migliorare il customer service oriented del personale alla reception”
The location, room cleanliness, beach with spaced loungers are positives, but an arrogant and rude phone call at 10.00 on the day of check‑out, the reception lady told us to leave the beach immediately because we had not understood the check‑out day; I looked around: the beach was deserted because of bad weather, umbrellas and loungers were empty, the person who gave us “smart” remarks for not asking permission first behaved rudely, absolutely out of place and not “customer oriented”; two nights at 800 Euro, and we were told to abandon the deserted beach because of bad weather! This note ruined my mood and vacation.
Azzarito·4 maanden geleden