“STATE LONTANI”
Nothing. The price was inflated by “extra services.” I was asked to pay an additional 35,50 after confirming on the app. I had to pay for cleaning, sheets, towels, and air conditioning that shouldn’t have been in my room. All of this was billed to an IBAN that differed from the one on the app. I contacted Booking, they helped me get a better price, but it was too late. Initially they offered me a low price for a windowless room without air conditioning in a nightlife area where I would immediately hear the night noise, according to the host. I would have only had the front door for air. When I complained, they threatened that if I paid all the extras they would give me a better room. I chose to give the money to the lady and stay with my friend’s relatives (I was in Barletta for a funeral). More clarity would have helped.
Leopoldo·Een maand geleden