The cleanliness, utensils, equipment, and overall condition differ from the photos used for the room.
Tien3 weken geleden
Een ogenblik…
★★★·Hanoi·7.1
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of typ het gewoon — “rond de 20e, drie nachten”
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TUAN Central Hotel in Hanoi offers spacious family rooms with air‑conditioning, private balconies, spa baths, and work desks. Guests enjoy a wellness centre, sun terrace, lush garden, bar, hot tub, and free Wi‑Fi. Located minutes from Hoan Kiem Lake, Thang Long Water Puppet Theatre, Hanoi Opera House, and St. Joseph Cathedral, it provides convenient city access and 24‑hour concierge services.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The cleanliness, utensils, equipment, and overall condition differ from the photos used for the room.
Tien·3 weken geleden
The location is great, and the food served is excellent.
Trudy·Een maand geleden
The lady in housekeeping is friendly and nice. However, the hotel staff just sit around playing on their phones; when I asked for ice, they laughed and didn’t give me anything, which feels unprofessional. As an F&B Director in Hue, I plan to bring this up with Didier Corlou, the chef‑owner of Mme Hien across the street, with whom I’ve worked. I can’t recommend this hotel; while the location is good, there’s a complete lack of professional standards. The rooms were dirty, housekeeping wasn’t done, and so on. Instead of laughing and playing on phones, the staff need to take their jobs more seriously.
Frederic·Een maand geleden
The location is good, but the room had no windows and a slight fly issue, which is acceptable for the price.
Elliott·4 maanden geleden
I liked the location, but the place is really a family‑run Airbnb, not a hotel. There's no reception desk or housekeeping staff, and overall it was rubbish.
Sheikh·5 maanden geleden