“Poor customer service”
Customer service was terrible: a 3 pm check‑in was delayed until 4 pm, and I was only allowed to check in after that, and the room’s air‑conditioning was not good.
KhewEen maand geleden
Een ogenblik…
★★★·Kuantan·7.5
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of typ het gewoon — “rond de 20e, drie nachten”
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Eighteen Guesthouse in Kuantan offers family rooms with air‑conditioning, private bathrooms, bidets, hairdryers, TVs, and soundproofing. Guests enjoy free Wi‑Fi, daily housekeeping, express check‑in/out, bicycle parking, and off‑site private parking. The courtyard view and free toiletries add charm. Located 20 km from Sultan Haji Ahmad Shah Airport, it sits near the Convention Centre, Heroes Museum, and Taman Gelora.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
Customer service was terrible: a 3 pm check‑in was delayed until 4 pm, and I was only allowed to check in after that, and the room’s air‑conditioning was not good.
Khew·Een maand geleden
Someone cleaned it up and I could change rooms.
Chuah·Een maand geleden
Free and safe parking. Nearby eateries and facilities. No water dispenser on the second floor.
Sumini·2 maanden geleden
Selesa. Good
Mazs·2 maanden geleden
Bagus. Cuma kipas dan langsir berabuk, yg lain2 ok aje
Mazs·3 maanden geleden