The reception staff’s attention and the lack of coordination regarding the room were problematic. When we arrived we were given a different room than the one we had reserved, and my husband was not given coffee at breakfast.
SaritaEen maand geleden
★★·Machupicchu·6.9
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of typ het gewoon — “rond de 20e, drie nachten”
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Emmanuel Inn Machupicchu offers family rooms with private bathrooms, free Wi‑Fi, and tranquil inner‑courtyard views. Each room features a shower, flat‑screen TV, and complimentary toiletries. Guests enjoy a 24‑hour front desk, lounge, tour desk, luggage storage, and daily housekeeping. Situated under 1 km from Machu Picchu Hot Spring, steps from the station and a 4‑minute walk to the bus stop, with Wiñaywayna Park nearby.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The reception staff’s attention and the lack of coordination regarding the room were problematic. When we arrived we were given a different room than the one we had reserved, and my husband was not given coffee at breakfast.
Sarita·Een maand geleden
It’s a good place with friendly staff, close to everything, and the food is good.
Marcela·8 maanden geleden
They charge a booking fee that other hotels I book through the same platform don’t.
John·10 maanden geleden
The room was comfy and the breakfast was good, but the Wi‑Fi kept glitching and we couldn’t use the TV even though it was in the room.
Patricia·11 maanden geleden
The staff were very friendly, the rooms matched the pictures and were clean, and breakfast was consistent enough, with a kind staff member even making fresh scrambled eggs for our family one morning. The town feels like a tiny, noisy, overpriced tourist trap, so I’d only stay there for the absolute minimum; the windows were great, yet the close train station made the thin glass a real drawback, with engines running and visible exhaust leaking into the room and loud bells that felt unnecessary and disruptive, and there was only one small, poor pillow per person.
Phil·11 maanden geleden