Johannesburg·8.7
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of typ het gewoon: “rond de 20e, drie nachten”
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24 On Basil, Johannesburg, offers spacious family rooms with air‑conditioning, private bathrooms, work desks, TV, and free Wi‑Fi. Guests enjoy a spa, year‑round outdoor pool, hot tub, terrace, garden, and outdoor seating. The on‑site restaurant serves African, seafood, local, and barbecue dishes, with vegetarian, vegan, and gluten‑free options.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
I especially appreciated the cleanliness of the property, the peaceful environment, and the overall presentation. Everything was well maintained, making the stay comfortable and enjoyable. There was nothing major that I disliked about the property.
Vhonani·Een week geleden
Everything was fine. Nothing at all.
Siphephelo·Een week geleden
The view was gorgeous, and the room stayed spotless and cozy, but we had to keep the curtains shut all day for privacy, which meant we never actually saw the garden.
Nyarai·Een week geleden
We booked 24 On Basil Boutique Luxury Hotel for a family trip with our two kids, ages 6 and 8, hoping for a safe and suitable stay as advertised, yet the place raised serious safety concerns for children, and the hotel offered no real follow‑up or resolution. We filed a formal complaint and asked for a full refund, but after sending the booking details we received no reply or sign that our worries were being addressed. As paying guests, we expected transparency, accountability, and a genuine effort to fix the issues, especially when kids’ safety is at stake. We’re not taking this negative review lightly, but families depend on accurate descriptions and honest reviews when booking. We’re still extremely disappointed, not only with the accommodation but also with the lack of customer support and accountability after our complaint. We hope the property and its management take these concerns seriously and provide an appropriate resolution. Based on what happened, we would advise families traveling with young children to carefully evaluate whether this hotel meets their safety and accommodation needs before booking.
Brad·Een week geleden
We liked the pool area, the bar, and the overall quiet vibe, but our pillows were either too firm or too soft, and aside from that the weekend was flawless.
Carolus·2 weken geleden