Residenza Piazza Moro

The room was clean, but the shared kitchen, the other guests, the building, the elevator, and the surrounding area with its odd company made the location less appealing.

Anna·11 maanden geleden

“The property is fine and comfortable although a little expensive given its location.”

The actual property once you get in is comfortable and clean. On the day before my booked reservation I received an "urgent" message from the host saying I needed to book an appointment in order to be received at the property. This message came through WhatsApp and I only saw it by chance as I had never before received any communication properties through WhatsApp. I thought this was highly inappropriate as there was no mention on the Booking listing about making an appointment to get in before I booked my one night stay, and no expectation to communicate via WhatsApp. Then when my husband and I arrived at the property address about 7 pm on a Sunday evening we encountered what appeared to be an office building which was dark and locked. We had been told nothing by the host about what to expect nor what to do once we arrived and only were able to enter because another guest was arriving back to his room and he let us into the building. It turns out there are several places to stay in that building in addition to offices. Our place was on the 9th floor. There is nothing on the outside of the building with the name Residenza Piazza Moro on it nor anything in the lobby of the building with the floor location. Who knew? It would seem not only correct but courteous of the host to have explained everything to me ahead of time and it also seems that before you are asked to pay to stay in a place you should be given full information about what that entails. The details of the actual location in a multistory building and how to enter should not be a mystery before you get there. I chose this place because of proximity to the train station but I would not stay there again because of the lack of forthcoming information from the host, especially in the face of the need book an urgent appointment to check in. Transparency is everything. Despite being pleasant once we were there, she demonstrated greater concern about her own time than she did about fulfilling her obligations as a good host

Susan·11 maanden geleden

The central location, the large room, the milk for coffee, and the friendly staff were all great, and there were no problems at all.

Ken·11 maanden geleden

“立地が良い”

Convenient right in front of the station, but the location was confusing—sharing a building with McDonald’s, and the residence entrance was on the side of McDonald’s; if that had been told, I wouldn't have been lost. The elevator is the only relief, though it’s in terrible shape. The front door lock was hard to open; I struggled and cried in the dark until a neighbor helped me. The lock is genuinely difficult and requires a trick; it should have been explained properly.

Ema·11 maanden geleden

“Great host. Great location.”

Pia was very helpful, and the location was very close to the train station.

Nathaniel·11 maanden geleden