“Good behaviour and cleanliness”
The staff behaved well, but the cleanliness left something to be desired.
Inder7 maanden geleden
Een ogenblik…
★★★·Surat·5.2
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of typ het gewoon — “rond de 20e, drie nachten”
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Hotel The Excellency in Surat offers air-conditioned family rooms with city views, private bathrooms, work desks, minibars, and free WiFi. The hotel features a family-friendly restaurant, garden, outdoor play area, and badminton equipment hire. Located 9 km from Surat Airport, it provides private check-in, 24-hour front desk, concierge service, and free on-site parking, along with room service and a tour desk.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The staff behaved well, but the cleanliness left something to be desired.
Inder·7 maanden geleden
Liked the courteous approach of staff. I saw smiling staff. The front desk called back to check if the task was completed or not?. A non skid bathroom mat to prevent falls by slipping
Chawla·Een jaar geleden
NEED GOOD ARRANGEMENT FOR BREAKFAST, AND MORE DISHES. I BOOOKED FOR DELUX ROOM & AT THE TIME OF CHECK IN I REQUEST THE ROOM AS PER PROFILE ON BOOKING .COM, THEY CHARGE ME EXTRA FOR THAT ROOM & IA HAD PAID EXTRA BY CASH
Syed·2 jaar geleden
Absolutely horrible Hotel, poor facilities. Horror experience and third class Hotel
Shanbhag·2 jaar geleden
The staff was polite and supportive. Breakfast needs improvement
Shukla·2 jaar geleden