“Wonderful onsite Services Agents, Amazing location, Great Atmosphere, Convenient parking! 5 stars!”
This is our third stay at Cabana Inn Key West, and the location is one of its biggest strengths—everything is within walking distance. The real highlight, however, is the staff: Mr. Saidali and Mrs. Morgan were absolutely fantastic, offering help on site and Mr. Saidali even assisted before arrival to add extra days on short notice. I can’t praise the staff enough.
We had almost no negatives, but coordinating the additional days was very difficult. The help desk didn’t have the correct contact info for Cabana Inn; the phone number on file was wrong, and even after I explained it, they said they couldn’t call any other number. Both the Cabana Inn desk agent and the phone agent were present, yet the agent still couldn’t help. Fortunately Mr. Saidali’s experience allowed him to sort things out.
Troy·Een week geleden