“Extremely disappointing experience — disrespectful treatment and poor value I paid €124 per night during high season, a”
I paid €124 a night in high season and this turned out to be one of the most disappointing stays I’ve had in Greece. The room itself was fine, but the real issue was how I was treated. Before I arrived I called for directions because I was having trouble finding the hotel. The man I spoke to was rude, impatient and disrespectful. I asked him to slow down because Greek isn’t my first language, but he only got angrier, saying “this is not Athens” and then swearing before hanging up, as if I couldn’t hear him. As a foreign guest trying to communicate, that made me feel extremely unwelcome and, frankly, discriminated against. There’s no excuse for speaking to a paying guest that way just because they’re struggling to understand directions in a language that isn’t their own. The hotel later apologized and sent me a bottle of wine, which I appreciated, but a bottle of wine doesn’t erase the way I was treated. No one followed up with me in any meaningful way to show that the seriousness of the situation was being addressed. The room was clean and the cleaning lady was genuinely kind and pleasant – she was the only person who made me feel welcome. The bed was very uncomfortable and felt cheap for the €124 nightly rate. The Wi‑Fi information given was incorrect, which caused another unnecessary inconvenience. I understand prices go up during peak summer, and I’m fine paying more when the experience justifies it.
Dimitri·Een maand geleden