Kass Diamond Resort

“Average”

The place is in a fantastic spot, best suited for a short visit. The hotel offers cottages and regular rooms inside the main building, and the nearby attractions are nice with plenty to see and do. The reception staff were friendly, professional, and quick to apologize and fix any problems. Breakfast was good with a nice selection, though it got crowded. The restaurants around the hotel were also very good, which was a big plus. The main let‑down was the spa: it’s small and forgettable, with no sauna or steam room, and the Jacuzzi is basically just a bathtub, so it doesn’t feel like a proper spa. The hotel was loud during our stay, with many younger guests and a lot of noise. Overall, I’d recommend this hotel for a one‑night or short stay, especially because of the location and nearby attractions, but I wouldn’t stay for an extended period if you’re after a quiet, relaxing resort experience.

Hisham·Een maand geleden

Everything was magnificent.

Chivchyan·Een maand geleden

“פוטנציאל עצום שלא מנוצל במלואו”

We liked the rooms, the surroundings, the facilities, and the spa. The staff did not speak English or Hebrew. The location was very remote from any lively center. The food was good but not excellent.

Dan·2 maanden geleden

“מלון נחמד חדרי הוילות מרווחים למשפחות”

The view from the hotel is stunning, but the rooms suffer from poor upkeep; they’re very bright yet the curtains don’t seal, so by early morning everything is already lit. Breakfast is limited for those keeping kosher, and while the hotel restaurant is kosher, the off‑site attractions are extremely pricey. Israeli staff at the hotel are friendly, but the local guides at the attractions are quite unfriendly, and after two days there’s simply nothing left to do there.

Yafit·2 maanden geleden

“מקום יפה, מתאים לשהיה קצרה - אל תצפו לשירות באותה רמת העיצוב הגבוהה”

The hotel feels modern and stylish, though the spiral staircases in the villas are dangerously steep and unsuitable for older guests, and most staff only speak very basic English, which is manageable. Our family of five stayed in two villas, enjoyed the scenery and the magical nature spot of Zalca Mall and the glass bridge, but we waited almost 45 minutes for our child’s meal in the non‑kosher restaurant; by the time it arrived we had nearly finished our own dishes, and the child felt ill and vomited all night, likely because something was off with his vegetable “clove sandwich.” The manager hinted at a kitchen mishap but didn’t anticipate a stomach upset after such a long wait. Service lacks an international‑level smile and genuine hospitality; we had to push the shift manager to get the late dish removed from the bill, and he only offered a credit on the drinks. The property is largely inaccessible – there are no steps at the pool, only a ladder, no wheelchair ramp at the entrance, many steps are too high for seniors, and there’s no proper sidewalk or promenade along the road. Overall, the service attitude falls short of accepted international standards.

Liat·2 maanden geleden