Our experience at the hotel was quite disappointing. The room was very cold, the blanket provided was thin and insufficient for thermal comfort, and the pillows were overly soft. The sound insulation in the room was also poor; during the night we heard the reception phone ring repeatedly, as well as the receptionist talking loudly with callers and arriving guests, without any concern for those trying to sleep. Another unpleasant incident occurred at breakfast: our 4‑year‑old son stayed asleep in the room, and my wife only took three biscuits and a cheese bread to take with him. She was immediately stopped by an employee, despite the minimal amount of food and the clear intention of feeding a small child. Only after insisting and after the employee consulted the manager was she allowed to take the food.
Rodrigo·4 maanden geleden