The location was absolutely stunning, and both the surroundings and the property itself were superb; the staff were equally impressive, warm, welcoming, and attentive throughout our stay. However, the food selection and variety could have been improved; given the set‑menu concept, a wider and more balanced range of vegetarian and non‑vegetarian options would have made a significant difference. The F&B experience fell slightly short of our expectations, and a pre‑arrival survey to gauge guests’ dietary preferences, preferred cuisines, and beverage choices could help the culinary team better anticipate expectations and curate more balanced menus. The property itself offers a wonderful overall experience, and with a bit more focus on the variety and flexibility of the F&B offering, it could become more complete and memorable. Another issue was the porcelain dispensers used for shower gel and shampoo: they complement the bathroom’s aesthetics but can become slippery and fall in a wet shower, potentially breaking and creating a safety hazard. One dispenser slipped from my hand and broke, and I was subsequently charged for the damaged item. I strongly suggest a durable, unbreakable alternative that maintains the same premium look while being safer and more practical, reducing injury risk and avoiding extra charges for accidental breakage. While I understand the property’s policy on damaged items, reconsidering the material would ultimately enhance guest safety and the overall experience.
Praveen·Een maand geleden