“Seems nice, but didn’t get to stay”
The location is great, right next to the Sarit shopping center. It’s not as nice as the big chain hotels around, but it offers decent value for money. I never actually stayed at the hotel. When I arrived, I was told the hotel was full because several guests had to stay an extra night due to flight cancellations. I was moved to a partner hotel for 2 of the 3 nights, at least a 20‑minute drive away. I had chosen Zehnaria because I was attending a conference and the hotel promised free shuttle service. I told the staff and they said daily transport would be arranged by Zehnaria staff while I stayed at the partner hotel. When I explained this to the partner hotel staff, they seemed completely confused and the situation got too complicated, so I ended up paying for my own private transportation to and from the conference. In hindsight, a few vouchers or a written guarantee would have cleared up the confusion. Overall, it was a confusing and tiring situation for a business traveler who had come a long way. The hotels themselves are decent, but being moved around and not taking adequate responsibility ruined the experience. I didn’t even bother returning to Zehnaria for the final night, and instead went home early.
HideoEen week geleden