Scarlet Pearl Cruises - Wonder On Lan Ha Bay

“Decevant, malgré une baie magnifique et un équipage charmant”

La baie d’Halong est sublime, le personnel est génial : enthousiaste et disponible. Notre croisière sur le Scarlet Pearl a été annulée et remplacée par une croisière sur le Velar of the seas, ce qui a déjà affecté l’expérience globale. Ensuite, globalement ce n’est pas une expérience luxueuse : la nourriture n’est pas au niveau de la prestation ainsi que l’état général du bateau (douche dysfonctionnelle, parquet imbibé d’eau).

Rosalie·2 maanden geleden

“استثنائية”

Before we checked in they asked why we were there, and when we said it was our honeymoon they arranged a special celebration with roses, flowers, private music and a bespoke dinner; the cruise‑style dinner was exceptional, the food was prepared exactly as we requested—seafood, spaghetti and potatoes—and everything was wonderful, uncrowded, perfectly romantic and private. I will definitely do it again.

Almutairi·2 maanden geleden

My recent stay at this hotel was a mixed bag, but the one aspect that truly stood out was the exceptional service provided by the staff. From the moment I arrived, I was greeted with a warm smile and made to feel like a valued guest. However, my room's cleanliness left a bit to be desired, with a few minor issues that could have been easily addressed.

Daniel·7 maanden geleden

My experience with the crew, led by Wendy, was truly exceptional - they were very attentive and made an effort to ensure I had a great time. However, I was disappointed with the lack of WiFi, which didn't work at all during my stay. Additionally, I felt that the duration of the cruise was misleading, as less than 24 hours passed between boarding and disembarking, which wasn't enough time for a 2-day experience.

Juan·8 maanden geleden

“Great staff a great experience”

I recently had a stay at this hotel and had mixed feelings about my experience. The hotel's location was incredibly convenient, and the staff were friendly and helpful, making my stay quite enjoyable. However, I did have some issues that prevented my stay from being completely perfect. Overall, the positives definitely outweighed the negatives, and I would consider staying here again.

Brendan·8 maanden geleden