“Avoid this property. It is not as advertised, the AC broken, and zero accountability from staff.”
The location in Lisbon was convenient and the unit was fairly clean when we arrived. DO NOT STAY HERE. This was easily one of the worst places I have ever stayed, if not the absolute worst. The air conditioning was completely non‑functional during our short stay at the end of a hot summer in August—a defect management knew about beforehand and failed to disclose until escalated to customer service. Being assigned a room on the top floor made the stifling, unlivable heat even worse. Essential amenities were missing (no hand soap), the actual unit did not match the listing photos, and conditions were vastly inferior in person. Reception had very limited hours, service was unresponsive, and management refused to issue a full refund after forcing an early check‑out.
Vanessa·Een maand geleden