M14 RESIDENZA BASSANELLO

“Soggiorno confortevole”

The building was recently renovated, the bathroom is spacious with a large shower, and the minimalist décor covers everything needed for a short stay. The shared kitchen is a plus if you stay longer or finish work late and don’t feel like eating out. Free parking and a convenient tram stop a few steps away, plus a pizzeria and a cinema, make the spot ideal. The only downside was that key delivery was not on site but at hotel M14.

Antonietta·Een maand geleden

“Appartamento moderno, in zona centrale”

I worked in Padua and stayed in a tastefully renovated, modern, clean apartment. Parking is easy and public transport is nearby, with a tram stop 100 m away. I recommend it.

Sara·3 maanden geleden

“Totale inadeguatezza all'esercizio di affittacamere”

The experience was awful, but Riccardo the receptionist’s kindness, willingness, and heart lifted the otherwise dreadful stay. He went out of his way to fix the total lack of professionalism from the BASSANELLO manager, even offering to move us to a different hotel in an unreserved room. (Note that the person in charge of the property would have kept us at BASSANELLO, only changing rooms.) Upon entering the Residence Bassanello, we immediately noticed a stale smell in the shared area and poor cleaning—there was a speck of dust mixed with grease on the kitchen furniture and hood. The room assigned to us, the DELUXE on the ground floor, labeled “Top,” was in terrible condition: mold on the walls, dirty floor, damp spots that clearly came from the floor above, and two huge holes in the ceiling with buckets hanging to catch leaking pipes. We avoided turning on the AC, which was dusty and likely needed filter replacement. The bathroom, with a step, had rust on the edge of the tile next to the shower and a thing that looked like an insect carcass on the floor. The hotel’s management and cleaning received a zero. (I repeat, the hotel’s key‑handing receptionist was very kind in trying to resolve the situation, but the person responsible for BASSANELLO and especially the lack of professionalism from M14 were a disgrace.)

Alberto·6 maanden geleden

The stay was very bad, the room was small and the staff were not available for cleaning; 2/10 is a bad memory.

Ahmed·10 maanden geleden

It was hard to find anything; they changed the property at the last minute without notice, and then the room as well. The booking and room management were horrible. They switched the property the day before, and at arrival we were given a room with only two beds, even though we had booked for four. When we asked, they said they would add two more beds. After a couple of hours, they moved us to another room without telling us or informing us. We found out when we returned to our room, which had been ours just a few hours earlier but was now occupied by others, causing embarrassment for both parties.

Maurizio·11 maanden geleden