The male staff looked miserable and showed absolutely no sense of customer service
I2 weken geleden
★·Osaka·8.3
01
of typ het gewoon: “rond de 20e, drie nachten”
02
03
Hotel The Rock, an adults‑only oasis in Osaka’s city centre, offers air‑conditioned rooms with private bathrooms, free Wi‑Fi, and complimentary American breakfast. Guests benefit from a lounge, lift, minimarket, bicycle parking, luggage storage, and full‑day security. Situated 20 km from Itami Airport, it provides easy access to Osaka Castle, Universal Studios Japan, and vibrant local attractions.
04
05
06
Hoe gasten het hotel beoordelen, aspect voor aspect.
The male staff looked miserable and showed absolutely no sense of customer service
I·2 weken geleden
The layout of the toilet, powder room, and shower room was good, and because they are sealed by the door to the guest room, no noise leaked, so we could shower or use a hair dryer at night. Overall, the bathroom water flows poorly.
Midori·2 weken geleden
It was clean, modern, and well arranged; everyone had plenty of space. The curtains were very darkening, and the option to drop off luggage before and keep it after was convenient. There was a comfortable relaxation and dining area. The mattress was quite thin (futon), so it was a bit hard, and breakfast was too light (especially since some items are only available on weekends).
Julie·2 weken geleden
The location isn’t bad and it’s quiet, which I liked. This was my second visit and I used the place comfortably. I’ll stay here again if I go to Osaka next time. When I mentioned a stay of two nights to the staff, they gave me fresh towels—great! They also handed me disposable slippers and a disposable toothbrush. It’s the best.
Jeongok·2 weken geleden
It’s cheap.
Yoko·3 weken geleden