Hilton Garden Inn San Diego Mission Valley/Stadium

“We would likely stay there again if the need arises.”

The staff was nice and the location worked for our short stay in town for a parent weekend at SDSU, which included the football game on Saturday night at Snapdragon. Not much, but it was a little awkward getting in and out of the hotel parking lot/freeway access.

Bryan·3 weken geleden

I’ve been a Hilton Honors member for a very long time and love all of the hotels, having stayed in without too many issues, just a few very small problems. On Saturday morning, I had a long day at a conference and came down to see if there was a good breakfast; all they offered was a continental breakfast, which didn’t work for me because I wouldn’t have lunch. It would have been nice to know that breakfast wasn’t on the list for that date. It upset me to find I couldn’t eat until dinner. I needed breakfast to get through the day. I also had problems with the televisions in my room, both in the bedroom and living room, paying a lot for a suite and not having the TVs work. The bathroom had a soap dispenser that fell in the shower at night, and the little shelf to put your foot on was ragged and looked ready to fall. It looked completely different from any Hilton I’ve seen. I had to go to the front desk for maintenance to fix the light on the headboard because it wasn’t working. I think supervisors should check all lights and plugs when cleaning rooms so guests don’t have to call the desk constantly. I couldn’t even use the phone to get a wake‑up call, and when I asked for one, it didn’t work. I didn’t get a wake‑up call.

Kelley·3 weken geleden

“VERY BAD”

I checked in to find people sleeping in the lobby and the parking lot, and even saw prostitution on the elevator. The room had no towels or paper products, the key pad was broken and I missed an event because of it. The staff were rude, a fire broke out in the hallway from an electrical fault with a microwave down the hall, and there were dogs everywhere.

Victoria·4 weken geleden

The staff were friendly, but breakfast wasn't included; if you buy a package with breakfast, you only get vouchers for cold items, fruit, and oatmeal. I used milk that was going bad because it was left out, and my bathroom door wouldn't lock. Later, my wife found the lobby bathroom clogged and still full of whatever had clogged it.

Kaleb·Een maand geleden

“Probably Would Stay Elsewhere.”

The location was great, right off the freeway, but the room smelled bad and the pillows sagged. When I asked for replacements, they were left propped against the dirty floor outside the room and not even in a bag.

Karen·Een maand geleden