“Pésima atención y maltrato.”
Nothing positive because I was mistreated by two employees and the owner. A rude and suspicious woman. Nothing negative, it just justifies the mistreatment and even less to someone paying for a service. For whatever reason I was mistreated by employees and worse still by the owner. Because I didn’t receive the booking reservation from the start, they began telling me I could stay but had to leave at a different and earlier time than the check‑out because the hotel was full. They never listened or accepted that I had made a reservation on booking and the next morning when I asked if I could have breakfast, the owner herself with another employee insisted with the worst attitude and treatment that I leave the hotel because they had no reservation and because the hotel had filled up. And oh surprise, after the mistreatment and when I was ready to leave before 9.30 am they warned me that I was telling the truth and that I had made a reservation. The owner did not apologize and the employee did when I set the limit by saying that was not the way to treat me. But basically three women forced me out of a hotel, which I had paid for.
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