Hotel Sartaj

The stay was good, but the experience was also excellent.

Sanjeev·8 maanden geleden

Dear Team, Our only concern is that we checked into the Sartaj Hotel around 10:30 AM, and then received a call around 3:00 PM asking us to check out. We still stayed for another hour. However, around 4:00 PM, they called again and said that according to their policy, we could only stay in the hotel for two hours, and that this was their rule. Then they forced us to check out around 5:30 PM, even though the way they treated us was very bad and wrong, and nobody wants to go to that hotel anymore. Guests go to hotels to enjoy themselves and make their days better, but they completely ruined our mood and behaved rudely even after the checkout, which is completely against their policy. And their behavior was so disgusting and despicable, and it was all about looting, and they completely looted everything. Clearly instruct and explain to this hotel that they should not repeat such a mistake again, and that they should deduct the money for the 7 hours I stayed at the hotel and refund the rest of the money. Also, tell them not to behave so rudely in the future, otherwise the consequences will not be good. Do you guys do business with guys who have no principles whatsoever, without even looking into their background? The room is booked for 24 hours, but they try to get the guest to leave in just 2 hours. We know how we managed to stay here for 8 hours. You should try staying here sometime, then you'll see what they've done to reputation. The pin is 0224 Confirmation number is 5973.897.206 Hotel Sartaj Derabassi Check in 10:30 approx Check out 5:45 approx. Dear Team, Our only concern is that we checked into the Sartaj Hotel around 10:30 AM, and then received a call around 3:00 PM asking us to check out. We still stayed for another hour. However, around 4:00 PM, they called again and said that according to their policy, we could only stay in the hotel for two hours, and that this was their rule. Then they forced us to check out around 5:30 PM, even though the way they treated us was very bad and wrong, and nobody wants to go to that hotel anymore. Guests go to hotels to enjoy themselves and make their days better, but they completely ruined our mood and behaved rudely even after the checkout, which is completely against their policy. And their behavior was so disgusting and despicable, and it was all about looting, and they completely looted everything. Clearly instruct and explain to this hotel that they should not repeat such a mistake again, and that they should deduct the money for the 7 hours I stayed at the hotel and refund the rest of the money. Also, tell them not to behave so rudely in the future, otherwise the consequences will not be good. Do you guys do business with guys who have no principles whatsoever, without even looking into their background? The room is booked for 24 hours, but they try to get the guest to leave in just 2 hours. We know how we managed to stay here for 8 hours. You should try staying here sometime, then you'll see what they've done to reputation. The pin is 0224 Confirmation number is 5973.897.206 Hotel Sartaj Derabassi Check in 10:30 approx Check out 5:45 approx

Gaurav·11 maanden geleden

Nothing about the property is likeable; they demanded extra money on booking and the staff is rude, they don't even provide soap and want extra money on everything you order.

Taranjeet·Een jaar geleden

“hotel premises after making the full payment in advance.”

I recently had a stay at your hotel and would like to share some feedback regarding the check-in process. I noticed that guests are only allowed to enter the hotel premises after making the full payment in advance. In my opinion, this approach can come across as unwelcoming and may not reflect the level of hospitality guests usually expect. If my feedback can help bring a change in this practice, I believe it would enhance the overall guest experience. Trust and comfort go a long way in building a lasting relationship with customers

Prabal·Een jaar geleden

The location was good, but they charged more than the amount shown online, and it was hard to find another hotel on the spot so I had to pay; bedding was not neat and clean.

Maninder·Een jaar geleden