“Mind you with early check-in”
We traveled by taxi and also Flixbus, if you use these or the train, the location is great. We solely came for little Tokyo. We liked the location for this a lot. I've asked ahead when booking if we could have the room earlier than the standard 3pm if available. I didn't get a response for that. I even have them a time of arrival. I thought, understandably, if it's booked the night before they can't kick the guest out early (check out is 11:00). On the morning of arriving I've called and asked again. Again I got the standard answer. Then I asked, could you maybe please check if the room is available? And only then she checked the availability and surprise it was available. When I arrived I was greeted again with "checking is at 3pm" and I repeated myself by saying I've asked about it before and I was confirmed to me. Then she said, uh yes, you can have it and only then for the first time they said: you'll be charged € 30.- for this. Mind you, I didn't check in before 11am. I was so fed up at this point and just paid to get to the room. I really didn't like the check in. Next day there was someone friendlier at reception
Miranda·2 weken geleden