Residence Inn by Marriott Harrisburg North

“It was ok”

The room was clean, but I couldn't find a phone, there was no ice bucket, and they forgot the bacon.

Veneice·2 maanden geleden

Big 1 bedroom. Easy to find. Parking was good. Book 1 bedroom and sofa bed for 3 people. Not enough bedding or towels for 3 people. My daughter went to reception to ask for additional pillows etc and the response was "if they could locate any they would call us". We never recieved the call. We made do but they knew we were a party of 3 and should have stocked it accordingly

Sheridan·2 maanden geleden

The amenities , and the breakfast . For starters, about an hour after checking in, the bathroom sink in our room became clogged. I immediately requested maintenance that evening and was told no maintenance staff were available until the following morning. A few hours later, the toilet also became clogged. I went back to the front desk and was again informed that maintenance was unavailable. I even asked for a plunger so we could resolve the issue ourselves, but was told they did not have one available. As a result, my family and I were forced to use the public restroom for the remainder of our stay and brush our teeth in the kitchen sink of our suite, which was extremely inconvenient and unacceptable. In addition to the plumbing issues, the room was not clean upon arrival. We found French fries underneath the couch, despite the fact that we did not eat fries at any point during our stay. The pull-out bed had crumbs all over the mattress, indicating it had not been properly cleaned between guests. Most concerning, my 5-year-old child found a vape underneath one of the beds. No one in our family uses vaping products, and this raises serious concerns about the cleanliness and safety of the room. Overall, our experience fell far below reasonable expectations. The lack of functioning plumbing, inability to obtain maintenance assistance, and poor cleanliness of the room significantly impacted our stay

Monae·4 maanden geleden

The place was convincing. The door had a large gap letting in a lot of light, the high shelves were hard to reach, and I had to climb onto the counter to grab a glass because the cupboard door kept hitting the light.

Bobbie·4 maanden geleden

“Not what a Marriott should be”

The neighborhood was great, but the customer service left a lot to be desired.

Singdiva08·5 maanden geleden