Gekkoju Yufuin

The staff were all friendly, and the new ryokan looked clean and upscale inside and out. The little garden was nicely arranged, and the in‑room hot spring was very satisfying. The portions and quality of the food were excellent, and when we requested room service for the kids, the chef came over personally to hand us sushi, which left a strong impression and we were grateful. Everything from the facilities to the hospitality and the tasty meals was good, but the price felt too high as soon as I thought about it. The overall property was small, the garden tiny, there was no communal hot spring (only a small in‑room tub), the rooms were relatively close together, and because the site was already at the edge of Yufuin, it seemed that there simply wasn’t room to expand. When you consider that there are many larger, traditional, clean, and beautiful ryokans with wider room spacing and gardens nearby that cost less than half, the price‑to‑value ratio was disappointing. If the price were lowered by more than 30 %, it would become a great modern ryokan.

Jongyoon·4 maanden geleden

From the moment we stepped off Yufuin station, staying at Gekkoju felt like a dream. It’s undoubtedly the most luxurious resort‑style hotel I’ve ever seen in Japan. The experience kicked off with Divas, who was waiting at the station to whisk us away—she’s amazing and deserves a raise! Upon arrival, the property itself was stunning. Divas spent time explaining every room feature, the schedule, and all the services in our suite in a professional and friendly way. The luxury continued when spa staff met us for an in‑suite treatment, which was flawless. Our suite already felt welcoming with a record player on and an insane array of luxurious amenities. The snacks and minibar were so tempting I wanted to hoard everything! Dinner was an experience I almost want to keep secret—modern dishes made with fresh local ingredients were perfectly suited to our age group and were the best Kaiseki meal I’ve ever had. Divas again prepared and explained every part of the dish professionally. The next morning’s breakfast was equally flawless. Divas went above and beyond, arranging seamless transportation, picking us up and dropping us off wherever we went. I really regret not staying another night instead of going to Kamenoi Bessou, because I hear the second‑night dinner is at the restaurant itself! Gekkoju Yufuin is highly recommended for anyone looking for an unforgettable, deeply luxurious, and personalized stay. Service: Beyond exceptional, especially Divas (A++) Accommodation: Truly mesmerizing, ultra‑luxurious resort suite Food: The best Kaiseki meal I’ve ever had Details: Personalized gifts and flawless amenities Overall: A perfect, “speechless” experience.

Juhee·11 maanden geleden

The place was clean and the butler was polite, which was good. I had heard it would be a dedicated butler, but the person kept changing, so it wasn’t really a dedicated butler. The pre‑arranged communication with the butler was slightly different than expected. The candle lighter ran out of gas and couldn’t light the candles. The humidity in the living room caused a lot of condensation on the ceiling, and it looked like it might fall off.

Chiharu·Een jaar geleden

The service was thoughtful, the space huge and beautiful, and the money spent was worth it. All food and drinks in the room were free, and the quality was high‑end; even the bar area drinks, which usually cost extra at other hotels, were free, including a bottle of red wine and a bottle of white wine—pure VIP treatment! A dedicated person served breakfast and dinner in your room every day, and a massage therapist would come to your room for service.

Chia·Een jaar geleden

“良い思い出になりました”

Dinner was wonderful. The dishes that came out and the flavors were the best. The butler responded quickly to our requests, thank you. After the bath, the robe we put on had a strong scent of massage oil, which was a bit unpleasant.

萩原·2 jaar geleden