Rakuten STAY Hakata Gion 501 Superior Room

I was disappointed that the projector remote was broken when I arrived.

うるま·11 maanden geleden

The room was huge, perfect for 4‑5 people (if 6 people stay it gets a bit cramped). We four slept, and the 29‑inch large luggage compartment could be fully unfolded with space to walk around; one of us slept on the tatami area, which was very large and comfortable. There was one bathroom and one toilet (separate), and the best part was the two sinks and large mirror that let us get ready together in the morning—really great! The bathroom was tidy and had a washing machine; we stayed six nights and really enjoyed the hotel. The projector could connect to Netflix, which was awesome and we watched anime every day. However, the hotel is unmanned, so at check‑in you have to fill out detailed personal information, which takes a while. Note that one person gets two passwords: one in the booking confirmation and another after a video call with staff, who hand‑write it on a booklet. The staff we first contacted didn’t give us the password, and we were stuck for over half an hour. Other guests eventually helped us resolve it. I’d suggest asking for a Chinese‑speaking staff member during the video call to avoid this hassle. Also, there was no cleaning service during the stay, which can be inconvenient if you stay multiple days.

Ya·Een jaar geleden

The location is close to the subway (though it’s a small station) and there’s a 24‑hour supermarket nearby, which is very convenient. The room is spacious enough to fit many suitcases, and the self‑check‑in with the tablet is easy to use. The only downside is that disposing of trash is a bit troublesome.

黃渝紋·Een jaar geleden

The room was clean and comfortable, but the check‑in process was overly complicated, and the tablet’s internet connection was unreliable at times, causing delays.

Yinlin·Een jaar geleden

The location is convenient, close to the subway and a convenience store, and the room is clean and spacious, making it suitable for families or groups of friends. I’ll definitely stay again if I have the chance. The only issue was that the bedding on the tatami was somewhat less clean, so that could use improvement.

Ellie·2 jaar geleden