“Séjour agréable”
The rooftop pool was very pleasant with towel service, the beds were large and the bedding comfortable, the room was spacious and the street at the back was quiet; however, when we arrived our room had been given to someone else, so we were upgraded for the night but had to stay in the hotel until 14 h the next day to switch rooms. The following day they told us the new room wasn’t suitable and we had to spend another night like that, which was frustrating because we couldn’t unpack as we wanted during our six‑night stay. We were then moved to a ground‑floor room where the air‑conditioning didn’t work, and later to another ground‑floor room with working AC but no hot water and very low water pressure. When we complained, the staff refused to find us another room and only gave us the key to a neighboring room for a shower, meaning we spent six days shuffling between two rooms just to bathe, which made no sense. Also, the rooms have no natural light because every window is covered with a red sticky film. The location is okay, but you’ll need a tuk‑tuk to reach the city centre.
Candice·5 maanden geleden