The location was convenient, the rooms were beautiful, and the food was good. The front desk staff and two maintenance guys were phenomenal all weekend. The banquet staff was not, except for the bartender, Shanta, who was nice and professional. I believe his name was Javi (taller, bigger man) and he was not as responsive to our needs during the wedding setup and the reception. During the reception, an older AA lady was very rude to a guest when he came back to the buffet line. The hotel ran out of the preferred beer before dinner was served. I have attended and been a part of several events held at the Westin and this was by far the worst experience.
Deondra·Een maand geleden