The location was good, but there was no hot water.
Alfonso3 weken geleden
★★★★★·Mexico City·8.4
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of typ het gewoon — “rond de 20e, drie nachten”
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Hotel Madeira in Mexico City offers 5-star comfort with air-conditioned rooms featuring private bathrooms, TVs, and spa baths, along with free WiFi. The hotel features a fitness centre, restaurant, business area, and family rooms, plus free on-site private parking and 24-hour front desk. It's 24 km from Benito Juarez International Airport and near the Soumaya Museum and Chapultepec Castle.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The location was good, but there was no hot water.
Alfonso·3 weken geleden
The location and room were fine, but they had no hot water due to a system malfunction.
Blancalluvia·3 weken geleden
The spot is very well situated, but they had no hot water; they knew it and waited until arrival to tell us, then asked if we wanted the room that way—decisions can’t be made last minute when you’ve planned your day. When I asked reception how much was left, they said probably in the afternoon, but it never happened! They then demanded a $200 deposit for the TV control and another $200 for the iron, constantly adding charges as service worsened. It’s sad because I like to arrive there when I have events in the area; I hope they fix this or people will look elsewhere.
Jp·3 weken geleden
Customer service was excellent.
Gustavo·Een maand geleden
The facilities were decent, but the internet was never on, TV reception was bad, and the towels were very old.
Gildardo·Een maand geleden