“This was my second time there and it was everything I needed it to be and it is really close to bay.”
Breakfast was good
JonEen week geleden
★★·Richmond·6.7
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of typ het gewoon — “rond de 20e, drie nachten”
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SureStay Plus Hotel by Best Western Point Richmond, located in Richmond’s bustling Point Richmond district, offers modern, air‑conditioned rooms with free Wi‑Fi, cable TV featuring HBO, and vending machines. Guests enjoy complimentary parking and easy access to the Golden State Model Railroad Museum (1.3 km). The hotel’s proximity to San Francisco (28 km) and the international airport (34 km) makes it ideal for business and leisure travelers.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
Breakfast was good
Jon·Een week geleden
The location is great, but it was too noisy and I had to switch rooms.
Jocelyn·Een week geleden
Yes, I always stay here.
Ingris·Een week geleden
Breakfast was better than I expected, yet my room smelled like cigarette smoke. When I called the front desk, they said I had no other options. If that wasn’t bad enough, I returned the next week and was told I couldn’t stay because I complained about the smoke smell. That feels illegal and bad business. The facility was not worth arguing about, so I left and had to go again.
Jim·Een week geleden
On Sundays, by 8:30 am, breakfast offers barely anything—no tea, and no one is there to serve. At reception, nobody wants to talk or listen. Best Western is a respected brand known for service, but the reception staff I dealt with showed no basic customer‑service training, lacking politeness and courtesy. A welcoming attitude and professional behaviour are essential, yet my experience fell far below those standards.
Uday·2 weken geleden