Quality Inn & Suites Circleville

Everything was fine.

Terry·Gisteren

“There were bugs in our room, we got bit up overnight. When asking for a refund and a cancellation we were ignored by the”

The property was conveniently close to food and gas. However, bugs infested our room and bit us all night. When we requested a refund and cancellation, the staff ignored us; we escalated to the booking platform, which also ignored us and refused to help. It was a horrible experience—don’t waste your money or time there.

Jacob·5 dagen geleden

“Amended review - Refund in process”

***Updated - Hotel has submitted a refund to my card, so I have amended by score from 1 to 3. I appreciate them doing the right thing.*** Called the day we were to check in letting them know we couldn't make it due to a family issue, but would be there in the morning. Was told by Jim that he would check us in so we didn't lose our reservation and we could pick up our key at the front desk in the morning. Arrived in the morning to be told we had no reservation, that we had been recorded as a no show, and we had the option to book another room (and pay again, we had already been charged for our initial stay) or to leave. If we had been told this is what would happen we would have made arrangements to get there the evening of check in to ensure we didn't lose our room or money. However, we were made to feel like everything was going to be okay and they would assist in making arrangements for us. We were lied to and taken advantage of, then met with less than helpful staff to remedy the situation in the morning. Needless to say, we took our business elsewhere and booked a different hotel for the night which we still needed a room for. I would not recommend this hotel to anyone!

Anne·Een week geleden

The location was great.

Manuel·Een week geleden

“Staying here served a purpose but will not be staying at Quality Inns going further.”

The TV and lights worked fine, the fitness center was nice, and the staff were courteous. The bed was painful the next morning, so we bought a mattress topper from Walmart to ease the discomfort. Stink bugs and roaches were in the stairwell, and the showerhead had only one setting even though it was designed for multiple; the water pressure was weak.

Andre·2 weken geleden