The food was very tasty. The staff weren’t always as friendly as one would expect.
Alejos3 maanden geleden
★★★★·Puerto Morelos·8.9
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of typ het gewoon: “rond de 20e, drie nachten”
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Located in Puerto Morelos, the Hotel Marina El Cid Spa & Beach Resort - All Inclusive overlooks the Puerto Morelos National Reef Park. This Quintana Roo hotel features a full-service spa, marina, 22,000 square foot pool, and on-site travel company. Suites offer minibars, coffee makers, satellite TV, and amenities like hairdryers and work desks.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The food was very tasty. The staff weren’t always as friendly as one would expect.
Alejos·3 maanden geleden
I was blown away by how spotless everything was and the staff went above and beyond to make me feel welcome.
Silvia·4 maanden geleden
The food, the quiet, the whirlpool tub, the lighting and blackout, the space, the coffee, room service, the timely restocking of the mini‑fridge, and the convenience of the cart transport were all great. On the downside, the security guards seem to discriminate against domestic tourists; the night guard on Thursday 28 May (a man) was especially rude. Waiting for the golf cart at the building’s perimeter—often 10 or 15 minutes standing—is tough for anyone, especially the sick, elderly, or disabled. The bell‑boy on the morning of Saturday 30 May 26, with a fussy look, also treated English‑speaking guests poorly, showing a clear difference in service toward foreigners compared to locals, which is very disappointing and not something I’ve experienced elsewhere. This will be my second and final visit.
Llinas·5 maanden geleden
1. Close to airport and close to the marina. If you are a diver Thats a bonus. 2. Food was pretty good with lots of choice. 3. Balcony is lovely. But see below on use thereof. 1. My room faced the pool which had extremely loud techno music all day until 5pm every day meaning that the lovely balcony could not be used. Also, the music was so loud that I could not rest in my room. 2. The beach is really awful which explains why nobody uses it. It is covered in seaweed and all day there are diggers and trucks on the beach clearing that away. The seaweed problem is so bad that they have placed concrete booms in the water which are unsightly and prevent you from swimming. The water is brown. The beach isnt landscaped at all. No effort to make it look nice really. 3. The US tipping culture is a bit out of control. Despite being all inclusive, there are tip buckets everywhere and you are expected to walk around with a wad of cash. It’s not very pleasant. 4. Rooms are very tired. For example, the shower head did not stay in place on the pole and so to have a shower, if you are taller than 4ft, you had to wrap the hose around the top of the shower pole to prevent it falling down. 5. Rooms are not well equipped. For example, no liquid body wash. They give you a cheap square of soap like some nasty motel. Bring your own soap!! And they are really stingy with towels
Peter·5 maanden geleden
The room was nice and clean, and the food was great. The daytime entertainment staff were excellent, but the evening entertainment fell short.
Andrea·6 maanden geleden