“Piscina averiada, demasiado caro”
The room was very clean and the overall style of the hotel was good, but the pool was broken, green, and we weren't told beforehand. We understand that things happen, but we think they should have been transparent and offered a free cancellation. We chose the place partly for the pool, and the staff didn't mention it at check‑in. We only noticed when we put on our swimsuits to go in. As compensation, they invited us to breakfast both days. We would have preferred a cancellation so we could find another place with a pool, which wasn't an option. The price was too high for not having a pool and for not being transparent.
Ricardo3 weken geleden