Geoje Artnouveau Suite Hotel

“Klacht!”

Nothing, there was one lady on site who tried to clean up the water damage with a mop and a vacuum. She said the hotel was closed and I had to contact someone else. I was not informed about the situation at the hotel on the day itself, nor later. I emailed the hotel about the situation.

Jacqueline·Een maand geleden

“半夜災難處理完全沒有，安全跟服務不給過”

Because a heavy rain caused many outside transport services to shut down, the front‑desk staff kindly gave us umbrellas to walk to the next inn, which was an appropriate response, and the power outage meant they couldn’t extend our stay, which was understandable. If it hadn’t been for the rain, I would have rated it 8, since the disaster revealed issues that might otherwise go unnoticed: a false fire alarm went off at night with only Korean announcements and no English, no staff corrected or guided guests, the alarm stayed on until the hotel lost power again, and the automatic toilet couldn’t be flushed manually during the outage. While the hotel can suspend regular service at night, the false fire alarm, power loss, and lack of emergency response during severe flooding should not have been allowed, as they are matters of public safety.

Kuo·2 maanden geleden

The toilet door was difficult to open and close.

Handeuk·6 maanden geleden

I booked a room on February 1st and was shocked by how freezing cold it was inside. When I complained, the staff just told me to wait a bit longer for the heating to kick in. It was pretty frustrating, especially considering the cold.

박·9 maanden geleden

“출장자들이 묵기 좋은 위치의 호텔”

This place is hands down the best I've stayed at during my three visits. It's spotless and super clean. I've never had any issues with my stay here.

Seungmok·9 maanden geleden