Chateau Star River Pudong Shanghai

The pools are great.

Magdalena·Een maand geleden

“Really good value for money”

The place is amazing, a bit outside the city but still okay, but at the gym you have to pay for water.

Regina·Een maand geleden

“это не отель, это дворец!”

The hotel is luxurious—a palace! Breakfasts are excellent with a huge variety for every taste, and they allowed a late checkout without extra charge; the only issue was that a swim cap is required in the pool.

Valerii·Een maand geleden

“royalty”

I stayed in a spot that felt almost royal, with beautiful decoration and a very clean environment. The location was manageable, but the only way to get to places on time was by catching a didi, which I didn't complain about because the property itself is so worth it.

Dev·Een maand geleden

The hotel itself is fine, the room comes equipped with everything you need, the breakfasts are generous with a wide selection that leans heavily toward Chinese dishes and a smaller European range, and there are two pools – a shallow 80 cm one outdoors for kids and an indoor adult pool. Daily housekeeping keeps the room spotless, there’s even an ironing board, tea and coffee, and a cozy restaurant on the –1 level. However, the staff are only so‑so and the breakfast area is poorly cleared; you often arrive to find many tables still dirty from previous guests and have to request a clean spot, while the limited number of tables means you sometimes end up sharing with strangers, which is inconvenient. Breakfast runs from 7:00 to 10:00, and after 9:00 dishes stop being replenished and drinks aren’t refilled – for example, the milk ran out and no one brought more despite my asking. For a five‑star property that’s unacceptable. Also, the hotel is far from any shops, so I asked reception to arrange delivery, which took two hours – a baffling delay that suggests the front desk staff were clueless.

Михаил·Een maand geleden