“La peor atención de nuestras vidas, si pueden no vayan!!!”
The hotel is modern, attractive, well‑located, and the rooms are spacious, but the experience from arrival to departure was disappointing and disgusting. We chose this Marriott property in Birmingham, Alabama, for its reputation, yet the check‑in lady was rude, uneducated, and refused to speak clearly about the hotel’s facilities or amenities. She even insisted we pay again even though we had already paid in full through Booking. During our five‑night stay, the room was cleaned only once—no vacuuming, just fresh towels and sheets. The hotel’s infrastructure and room comfort are fine, and the weekend breakfast is poor while the weekday spread is varied and good, but the staff’s attitude is deplorable. I would never return.
Salmondeltuy·Een maand geleden