The key cards never worked, and I never received any toilet paper or water. The customer service was poor.
Mariam2 weken geleden
Een ogenblik…
★·Madinah·6.5
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of typ het gewoon: “rond de 20e, drie nachten”
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17 m² · 2 twin beds · Voor 2 personen
17 m² · 3 twin beds · Voor 3 personen
17 m² · 2 twin beds · Voor 2 personen
22 m² · 3 twin beds · Voor 3 personen
26 m² · 4 twin beds · Voor 4 personen
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Hayah Golden Hotel sits just a five‑minute walk from Prophet Muhammad’s Mosque in Medina, offering modern, air‑conditioned rooms with flat‑screen TVs and complimentary public Wi‑Fi. Guests enjoy 24‑hour front‑desk service, free on‑site parking (subject to availability), and easy access to Prince Mohammad Bin Abdulaziz International Airport (20 minutes by car). Its prime location places the hotel within 220 m of Al‑Masjid Al‑Nabawi.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The key cards never worked, and I never received any toilet paper or water. The customer service was poor.
Mariam·2 weken geleden
I booked a quadruple room for five people at the Hayah Hotel, but when I arrived I was told we had been moved to the Areek Taibah Hotel without any warning. The new room didn’t match the original description: the advertised four twin beds, each 90–130 cm wide, were actually only about 70 cm wide at most. It was smaller than the Hayah Hotel room and the bathroom wasn’t very clean. The only positives were its close proximity to the mosque and the effective air conditioning. The surprise transfer, smaller space, wrong bed‑size info, and lack of cleanliness left me disappointed.
Asad·2 weken geleden
The location is the best, my room had a view of Masjid Nabawi, and everything was good – I have nothing to complain about.
Amjid·2 weken geleden
The rooms were nice, but the electrical connections need adjusting.
Ahmed·4 weken geleden
Refurbished , nearest to masjid nabawi and maintained new. The check in time took 2 hours. The staff was displeasant. No body bothered to provide water in the room or the toileteries
Yaseen·4 weken geleden