“Exceptional hospitality”
The staff went above and beyond to assist me.
Eva2 jaar geleden
Een ogenblik…
Surabaya·7.6
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of typ het gewoon: “rond de 20e, drie nachten”
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Serafinna Guest House in Surabaya offers spacious family rooms with air‑conditioning, hypoallergenic bedding, private bathrooms, a dining area, seating space, TV and work desk. Guests unwind in a garden and terrace with city views, or on a balcony overlooking quiet streets. Located 13 km from Juanda Airport, it provides free private parking and easy access to Surabaya Zoo and Hutan Bambu Keputih. Daily buffet breakfast includes halal and non‑halal options.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The staff went above and beyond to assist me.
Eva·2 jaar geleden
The service was very attentive and helpful, the accommodation was simple, meeting expectations for someone who just needs to rest for one night. The location was a bit hard to find because the address on the map was misleading, and the area has a lot of mosquitoes!
Gutocorrea·2 jaar geleden
It was basic but missing some essentials.
Tegan·2 jaar geleden
It felt like a sterile family house, which was odd.
Tegan·2 jaar geleden
Before my flight from Denpasar to Surabaya, they reached out on WhatsApp, organized an airport pickup, served an early breakfast, and helped book a taxi for the following day. The food was simple but adequate.
Pieter·2 jaar geleden